Legal centre
Every policy and agreement for grewray in one place, written to be read. Last updated September 25, 2026.
Policies and agreements.
- Privacy policyWhat we collect through the website and the app, why, and your rights over it.Read it
- Terms of serviceThe agreement for using grewray: trials, billing, your data and responsibilities.Read it
- Consent noticeThe one consent for the website and the app, item by item, and how to withdraw it.Read it
- Cookie policyNo cookies on this website, and one strictly necessary sign-in cookie in the app.Read it
- Data processing addendumHow we process the business data you entrust to us, on your instructions only.Read it
- Sub-processorsThe providers that help us run grewray, what each does and where.Read it
- Acceptable useWhat grewray may and may not be used for, including messages to your customers.Read it
- Refunds and cancellationCancelling any time, when a refund applies, and how long one takes.Read it
- Grievance redressalHow to raise a grievance, who answers it, and how quickly.Read it
In plain words.
The documents are the agreement. These are the promises they make.
- Your data belongs to you, and exporting all of it is free at any time.
- We never sell personal data or use it for advertising.
- This website sets no cookies; the app uses one, to keep you signed in.
- One consent covers the website and the app, and withdrawing it is as easy as giving it.
- After you leave, your data stays exportable for 30 days, then it is deleted.
- Cancel any time; no refund for a period that has already started.
- Governed by the laws of India, with the rights of people elsewhere respected.
Who you are dealing with.
Every document names the same company, at the same registered office.
- Company
- Arihance System Private Limited, trading as Vanvora
- Registered office
- DPT 808B, F-79/80, 8th Floor, DLF Prime Tower, Okhla Industrial Area Phase 1, New Delhi, Delhi 110020, India
- Grievance officer
- Ayush Jain, Grievance Officer and Founder
- Contact
- hello@grewray.com