Talk to a person.
Every message to hello@grewray.com is read and answered by the people who build and run grewray, within 1 business day.
How can we help?
- Plans and custom workQuestions about plans, what grewray can do for your trade, or a quote from the rate card.Email sales
- MigrationTell us what you run on today and we will tell you exactly how we will move it.Plan a migration
- Existing customersWrite from the email address on your account, so we can find your business straight away.Email support
- Billing and refundsA question about an invoice, a charge or your plan. Include the invoice number if you have one.Email billing
- Security reportsFound a vulnerability? Tell us privately. We acknowledge every report and keep you updated.Report privately
- Privacy and grievancesA request about your personal data, or a grievance. We resolve every grievance within 15 days.Raise it with us
What happens when you write.
- 1
A person reads it
Every message is read by the people who build and run grewray. No bot, no ticket queue.
- 2
A reply within 1 business day
Usually much sooner. If we need something from you, we say exactly what.
- 3
One person follows it through
Whoever picks up your message owns it until it is done.
Get an answer faster.
A few details in the first message usually mean one reply instead of three.
- Write from the email address on your account, so we can find your business.
- Tell us the business name, and the job, invoice or page it is about.
- For a migration, name the tool you use today and attach an export if you have one.
- A screenshot of anything unexpected saves a round of questions.
Our registered office
- Company
- Arihance System Private Limited, trading as Vanvora
- Registered office
- DPT 808B, F-79/80, 8th Floor, DLF Prime Tower, Okhla Industrial Area Phase 1, New Delhi, Delhi 110020, India
- Grievance officer
- Ayush Jain, Grievance Officer and Founder
- Contact
- hello@grewray.com
Common questions.
How quickly do you reply?
Within 1 business day, and usually sooner. Every message is answered by a person.
Do I need to book a demo?
No. Prices are published, and the interactive demo runs a sample business in your browser. If you would like a walkthrough for your team, write to us and we will arrange one.
Do you offer support by phone?
We answer by email, so every answer is written down and nothing is lost between calls. If a conversation would help, we will arrange a call.
Where are you based?
Arihance System Private Limited is registered in New Delhi, India, and serves service businesses around the world.